Terms and Conditions

Last updated: February 2026

Welcome to Krown.
By accessing our website and placing an order, you agree to the following Terms & Conditions.

These terms are designed to be clear and fair — nothing complicated.

Orders

By placing an order, you confirm that:

  • The information you provide is accurate and complete

  • You are authorized to use the selected payment method

  • You understand that orders may be canceled if suspected of fraud, abuse, or incomplete information

We reserve the right to:

  • Refuse or cancel any order at our discretion

  • Limit quantities purchased per customer or household

If your order is canceled after payment, you will receive a full refund.

Pricing & Payment

All prices are listed in the currency displayed at checkout.

Payments are processed securely through trusted third-party payment providers.

In the event of a technical pricing error, we reserve the right to cancel or adjust the affected order. If payment has already been processed, you will be notified and refunded where applicable.

Shipping

Shipping times vary depending on destination and fulfillment logistics. Estimated delivery times are provided in our Shipping Policy.

Once an order has shipped, delays caused by carriers, customs, or external factors are outside our direct control. However, we will always assist in resolving delivery issues.

Customers are responsible for entering a complete and accurate shipping address. Orders delivered to an incorrect address due to customer error are not eligible for replacement or refund.

Product Information & Packaging

We strive to ensure that all product descriptions, images, and specifications are accurate.

However:

  • Colors and visual details may vary slightly due to screen settings or lighting conditions.

  • During periods of high demand or inventory transitions, products may be delivered in neutral or alternative outer packaging.

Such packaging variations affect outer packaging only and do not alter the product’s formulation, ingredients, specifications, quality, or intended performance.

Krown reserves the right to update packaging, labeling, or presentation without prior notice, provided that the product contents and functionality remain materially unchanged.

Returns & Refunds

Our return and refund procedures are outlined in our Refund Policy, which forms part of these Terms & Conditions.

Limitation of Liability

To the maximum extent permitted by law, Krown shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Losses resulting from misuse or improper handling of products

  • Delays or losses caused by shipping carriers

Our total liability for any claim shall not exceed the purchase price of the product in question.

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.

Intellectual Property

All content on this website — including text, branding, product names, logos, images, and design — is the property of Krown and may not be copied, reproduced, or used without prior written permission.

Changes to These Terms

We may update these Terms & Conditions at any time.

Continued use of our website after updates are posted constitutes acceptance of the revised terms.